Refund policy
SHIPPING & DELIVERY
Last updated: September 19, 2026
Thank you for shopping with Dripalotchi Clothing.
We are committed to processing your order as quickly as possible while making sure your items are carefully prepared for shipment.
ORDER PROCESSING
Orders are generally processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or holidays will begin processing on the next business day.
Processing time is separate from the carrier's shipping and delivery time.
SHIPPING
Available shipping methods, shipping costs, and estimated delivery times are displayed during checkout.
Once your order has been shipped, you will receive tracking information when tracking is available.
Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside our control.
ORDER TRACKING
After your order ships, please allow the carrier time to scan and update the tracking information.
If your tracking information has not updated or your package appears delayed, please contact us.
ACCURATE SHIPPING INFORMATION
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be shipped again.
LOST, DAMAGED, OR MISDELIVERED PACKAGES
If your package appears to be lost, damaged, or delivered to the wrong location, please contact us as soon as possible.
Please include:
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Your name
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Order number
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Tracking number
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Description of the issue
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Photos of damaged merchandise or packaging when applicable
We will review the situation and work with the appropriate shipping carrier when necessary.
SHIPPING DELAYS
Dripalotchi Clothing is not responsible for carrier delays caused by weather, holidays, natural disasters, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control.
INTERNATIONAL ORDERS
If international shipping is offered, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.
QUESTIONS
For questions about an order or shipping, contact:
Dripalotchi Clothing
Email: dripalotchiclothing@gmail.com